Frequently Asked Questions

Tok Wellness products are formulated as small tablets, allowing you to take them orally with water, or grounding them up and mixing them with water if you have any difficulties swallowing tablets.  

. . .

How do you use the supplements?

For best use, we suggest that you take the minimum dose listed on the bottle (2). It is recommended to take alongside food or water. If you do not feel the effects, you can take two more for a maximum of 4 tablets per day. Since our bottles contain 120 tablets, you should expect enough dose for more than one to two months.  

. . .

What kind of testing do you do on your supplements? 

All raw herbs that enter our manufacturing facility are quality assured via a combination of appearance, microscopic analysis, physical/chemical identification, and chemical fingerprinting via thin-layer chromotagraphy, high-performance liquid chromatography-mass spectrometry, and gas chromatography-mass spectrometry/mass spectrometry.

Our manufacturing specifically checks for sulfur dioxide, pesticide residuals, aflatoxins, heavy metals, and aristolochic acid.

. . .

How long does it take for Tok Wellness Company supplements to be felt?

Light effects will take place 1-2 hours after consumption, with greater impact noticeable the following day (and following sustained use).

We understand that everyone's body reacts differently. We formulate our recipes for efficacy and safety, but if you are not 100% satisfied please let us know and we will work with you for a full refund.  Please read our Terms and Conditions and contact us at hello@tokwellness.com.  This offer is valid once per customer or customer account.  

. . .

Why do the supplements appear to have premium pricing?

At Tok Wellness, we are committed to the efficacy and quality of our products. To achieve health through nature, there are certain levels of density & purity required for the ingredients. To do this, we utilize an incredibly effective extraction process that allows us to pack a significantly higher amount of raw ingredient into each tablet. In addition, we do not add fillers into our recipes to ensure that each ingredient has function. Our bottles also contain 120 tablets, which means 30 servings of 4 tablets or 60 servings of 2 tablets, which allows us to be priced competitively on a per-serving basis when considering alternatives.

. . .

Do Tok Wellness products contain GMOs, caffeine, milk, egg, fish, shellfish, tree nuts, peanuts, soy, rice, corn, wheat, gluten, yeast, added sugar, added salt, fillers, by-products, or artificial ingredients?

No. It is suitable for vegetarians and vegans. 

. . .

Where are the dietary supplements made? 

Tok Wellness operates out of San Diego, California, where all the products are formulated and designed. In terms of manufacturing, we looked across the globe to identify the leader in herbal and plant based extraction processes. There was one clear leader with years of industry experience, based out of Taiwan. This manufacturer aligns to the Tok Wellness requirements of purity and safety, and holds the following notable certifications: 

  • ISO 9001:2000 Quality System Verification (2004)
  • USDA National Organic Program Certification (2005)
  • Kosher Certification from National Council of Young Israel (2005)
  • ISO 17025 Laboratory Certification (2010)
  • International Islamic Halal Certification (2010)
  • NSF cGMP Certification (2010)
  • Australian Government TGA PIC/S GMP Certification (2011)
  • ISO 22000/HACCP Food Safety Management System (2015)
  • US FDA Dietary Supplement cGMP Inspection (2017)

. . . 

Can Tok Wellness supplements be taken with prescription medication? 

Before taking Tok Wellness alongside existing prescriptions, check with your physician to make sure that we maintain a positive impact.    

. . .

How should I store the dietary supplements?

Store Tok Wellness products in a cool, dry, and dark area without direct access to sunlight. Always leave the cap on the bottle when not in use. Keep stored away from easy access to young children.   

. . .

Do you only ship in the United States?
At this point in time, we only ship in the United States.  However, if you are international please subscribe to our email newsletter and let us know so that we can release our product in your country soon.  

. . .

Where can I purchase Tok Wellness?
Currently, we only offer Tok Wellness products through our website.  However, look out for us at a retail stores and health clinics near you soon.  

. . .

How long does it take for my order to arrive? 

Orders placed before 2 pm PST typically ship out within one to two business days.  Orders in the United States are usually delivered in 3-5 days.  Look for an email with your tracking number and shipping information.  

. . .

 

When were the supplements manufactured? 

All our products align to herbalist recommendations around shelf life and stability. For tablets, these products are manufactured within the last 10 years. For tinctures, they are manufactured within the last 2 years. Both do not have rigid expiration dates, and only lose a marginal amount of efficacy over time.  

. . .